Service Advisor Customer Follow-Up
Confirm every recent service customer got a satisfaction follow-up call
OpenCollectingAnonymous
- Draft
- Needs review
- Approved
- Open
- Closed
- Archived
Renee CastilloResponsible person
Who
Service customers
Type
Survey
Round
R1
Progress
62%
Goal
Confirm every recent service customer got a satisfaction follow-up call
Who
Service customers
Privacy
Anonymous
Current round
Round 1
Participation
Aggregate only — never per person
Responses
95/ 140
Response rate68%
Ahead of pace · a linear curve would be at 57% by now
Round window
Closes in 6 days
Anonymous — responses can never be traced to a person. BEACON does not store, and cannot reconstruct, who gave which answer.